Tuesday, January 3, 2017

To Medieval Times--Thanks for Making Our Experience Easier

Day 1 of our little family vacation: check into our hotel right next to Disneyland, kill some time at Downtown Disney, and go to Medieval Times in Buena Park.

Going to a new place with a child on the spectrum is always a challenge. But I have to say, Medieval Times made the experience very easy.

I knew that we needed accessible seating in case Julianna was overwhelmed (guess what--sensory issues are REAL). I told the nice event staff member by the handicapped access gate that my daughter has autism, and that the sights and sounds might be too much. Without hesitation, he took us to the indoor stadium so I could decide what might work best. I chose an area, and he switched our seats. He even let us go in before the rest of the crowd. And once we were seated, he brought Nathan a booster seat without being asked.

When the show started, there was loud music and strobe lights flashing. Julianna covered her ears and began to cry. I reassured her that everything was okay and that the exit was right behind us now. I then thought that I needed to relate this new experience to something she's done before. Moms really do have intuition, because instantly I knew to say, "Julianna, this is just loud, just like a movie." She paused, uncovered her ears, and said, "Mommy, you mean this is like a movie?" She calmed down.

Next came the meal (eaten with no utensils, of course). Garlic bread, which she ate. A huge piece of roast chicken, tomato bisque, corn on the cob, and a baked potato. She only ate the garlic bread, and I knew she was starving.

I asked our server if she could bring any extra bread, and she was happy to do so. I explained that Julianna has many food aversions and would only eat the bread. She brought two more pieces of garlic bread. No more hungry Julianna.

When it was over, we thanked to event staff employee for the great seats. We thanked our server for the excellent service--I even left a note. What could have been a stressful evening for us turned out to be great.

It made me think that sometimes, it's hard to ask for help. But when you have a child with special needs, you have no choice--extra needs usually means extra help. So it's always appreciated when employees show they care about making your experience easier.

Thanks, Medieval Times! Tomorrow and Thursday: Disneyland! I will make sure to take mental notes on things I can share with you all.

2 comments:

  1. I heard that Disneyland employees are really great at helping out people with multiple problems and are really cooperating. I appreciate their attitude very much.

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  2. ALL THANKS TO DR WILLIAMS FOR THE GREAT DEED HE HAVE DONE FOR MY DAUGHTER?
    My daughter suffered from autism for more than 2 years which we started experiencing in her when she turned 1 year and 5 months we all thought it will end but got even worse as days went by. We tried all several treatments and therapy prescribed by various doctors we met but to no avail, she lost total concentration and always complain of sensitivity to sound . She usually tells me she haves poor eyes contact. This were steady disorder that disrupted her entire life, even at night she slept less because of this.It was during a casual conversation with a friend that i learned about Dr Williams herbal medicine I was able to contact him on his email address. and give him all the necessary information that he needed,few day later he sent me the herbal portion and his medicine was able to restore her back to normal and she is very okay now without any side effects whatsoever. If you have autism, do not hesitate to contact him on autismepilepsy.blogspot.com for advice and for his product. I hope this also helps someone out there

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